Work @ West Point Cycles

LOOKING FOR A GREAT JOB?  JOIN OUR TEAM!

Here at West Point Cycles, we are united in the belief that success can be achieved only when everyone succeeds together. The dress code may be casual, but our passion for what we do and how we do it is unique. 

We believe in progress, and we care about helping our employees reach their personal and professional goals. Through experience, coaching and development, we’ve established an atmosphere that encourages career advancement. If you’re energetic, driven, and passionate, we are a company that can help take your career to the next level.

We look for enthusiastic people who are eager to learn and like to work hard and know how to have fun doing it. We provide many benefits including, Product Knowledge seminars, employee discounts, and our full-time, year-round employees have access to our great health benefits plan and group RRSP.

We are a fun, fast-paced retail environment. Our employees work hard and play hard!

We're looking for great people who love bikes!

We currently have the following positions available:

SALES

Our customer service focused bicycle shop has been serving the community for over 85 years. With 3 busy locations and the season about to start, we need to expand our team. If you are positive, outgoing and team oriented, we want to talk to you.

We serve all types of cyclists with a large selection of bicycles, parts, accessories and clothing. We offer a complete range of bicycle service and service packages performed by professional bike technicians as well as full bicycle fit services in our bicycle fit lab. We also provide a positive environment for every type of cyclist, regardless of age, gender or bicycling discipline.

West Point Cycles is focused on being a great place to work for everyone on our team regardless of whether they are a part time staff member or have made West Point their full time career.

Experience in bicycle retail or a high paced retail environment is an asset but not a requirement.

The ideal candidate is:

  • Friendly, positive and outgoing
  • Loves working with people and helping them find the right product to suit their needs
  • Able to listen to the customer and suggest products that will satisfy their needs and is not afraid to suggest things that will enhance their experience
  • Is passionate about everything they do and whose attitude is infectious
  • Is willing to work weekends

Day to day functions include:

  • Working with customers to satisfy their bicycling needs
  • Operating the company POS, credit card machine and cash register
  • Cleaning and restocking the retail space
  • Lifting and moving bicycles
  • Communicating over the telephone and computer
  • Preparing quotes and following up with customers on sales and service inquires

Compensation:

  • $13 to $16+ per hour
  • Extended health, dental, disability and life benefits for full time employees
  • RRSP matching plan for full time employees

Only those selected for interviews will be contacted

Full time and full time seasonal positions available.
Opportunities available at multiple locations.

SERVICE

Our customer service focused bicycle shop has been serving the community for over 85 years and we’re still growing. With 3 busy stores and the season upon us, we need to expand our team. If you are positive, outgoing and team oriented, we want to talk to you.

We serve all types of cyclists with a large selection of bicycles, parts, accessories and clothing. We offer a complete range of bicycle service and service packages performed by professional bike technicians as well as full bicycle fit services in our bicycle fit lab. We also provide a positive environment for every type of cyclist, regardless of age, gender or bicycling discipline.

West Point Cycles is focused on being a great place to work for everyone on our team regardless of whether they are a part time staff member or have made West Point their full time career.

The ideal candidate:

  • has experience working on all shifting systems including electronic systems
  • has experience working on all braking systems including hydraulic systems
  • has excellent interpersonal skills
  • has extremely high standard for precision mechanical work
  • is passionate about providing the highest level of customer service possible
  • is able to present service advice in a positive professional manner and suggest solutions to problems customer is experiencing with their bicycles
  • is passionate bicycles and everything they do
  • is willing to work weekends
  • has 3+ years professional bicycle service experience for technicians jobs

Day to day functions include:

  • Completing bicycle service packages from minor to complete overhaul
  • Completing a la-carte bicycle repairs as per West Point service menu
  • Inputing work and notes into POS - contacting customer to discuss completed work
  • Communicate with customers regarding modifications to quote based upon inspection
  • Final inspection and quality assurance of new bicycles before delivery

Compensation:

  • $15 to $20+ per hour based on experience and role hired for
  • Assembler and Junior Tech roles with little or no experience start at $15 per hour
  • Extended health, dental, disability and life benefits for full time employees
  • RRSP matching plan for full time employees

Only those selected for interviews will be contacted.

Job Type: Full-time

Salary: $15 to $20+ /hour

Full time and full time seasonal positions available.
Opportunities available at multiple locations.

To apply, please send your resume and cover letter to work@westpointcycles.com and those selected for an interview will be contacted by our team.