WE'RE HIRING!

Are you're looking for a great job doing something that you love? At West Point Cycles, we're passionate about bikes and getting people riding.

We're looking for great people who love bikes!

Do you love bicycles? Riding them, talking about them and getting more people on them? At West Point Cycles, we're passionate about bikes and getting people riding.

We're looking for great people who love bikes!

Our customer service focused bicycle shop has been serving the Lower Mainland for over 90 years. With 4 busy locations and the season around the corner, we need to expand our team. If you are positive, outgoing and team oriented, we'd love to talk to you.

We serve all types of cyclists with a large selection of bicycles, parts, accessories and clothing. We offer a complete range of bicycle service and service packages performed by professional bike technicians. We also provide a positive environment for every type of cyclist, regardless of age, gender or cycling discipline.

West Point Cycles is focused on being a great place to work for everyone on our team regardless of whether they are a seasonal staff member or have made West Point their year 'round career. We offer benefits to full-time staffers including, health, dental and life as well as an RRSP matching program.

Experience in bicycle retail or a high paced retail environment is an asset.

Please visit this Indeed link to apply and those selected for an interview will be contacted by our team.

If you want to stand out stop by one of our locations with your resume and a smile!

With a curated assortment of bikes and gear, a dedication to outstanding hospitality and a best in class team of positive and professional sales staff and technicians, we strive to get more people on bikes, more often.

By ensuring that your customers’ bikes are repaired and maintained to the highest standards, you can play your part in making every West Point Cycles customer’s cycling experience the best it can be!

Are you positive, outgoing and a team player? We want to talk to you.

The ideal candidate:

• is passionate about bicycles and everything they do
• is a positive influence on everyone around them
• is a strong team player
• is passionate about providing the highest level of customer service possible
• has extremely high standards for precision mechanical work
• has experience working on all braking systems including hydraulic systems
• has experience in the installation and adjustment of bicycle shifting systems, cable and electronic
• has a knowledge of bicycle parts compatibility
• is able to communicate service advice in a positive, professional manner with service writers and sales staff
• is able suggest clear solutions, in writing and verbally, with fellow staff and customers
• is willing to work weekends
• has 1+ years professional bicycle service experience

Day to day functions include:

• Meticulous completion of bicycle service packages from minor to complete overhaul
• Completing a la-carte bicycle repairs as per West Point service menu
• Inputing work and notes into POS
• Communicate with Service Writers on modifications to work orders
• Final inspection and quality assurance of new bicycles before delivery

Compensation:

• $22+ per hour based on experience and role
• Assembler and Junior Tech roles with non or limited experience start at $18+ per hour
• Extended health, dental and life benefits for full time employees
• RRSP matching plan for full time employees

Please apply with resume and cover letter to be considered.

Only those selected for interviews will be contacted.

Job Types: Full-time, Permanent

Pay: From $22.00 per hour

Expected hours: No more than 40 per week

Benefits:

• Dental care
• Extended health care
• Life insurance
• RRSP match
• Store discount
• Vision care

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Every Weekend

Application question(s):

• Tell us about yourself and what attracts you to this job.

Experience:

• Professional Bicycle Service: 1 year (required)

Work Location: In person

Please visit this Indeed link to apply and those selected for an interview will be contacted by our team.

If you want to stand out stop by one of our locations with your resume and a smile!

Experience in bicycle retail or a high paced retail environment is an asset but not a requirement.The ideal candidate is:

• Friendly, positive and outgoing
• Loves working with people and helping them find the right product to suit their situation
• Able to listen and suggest products that will satisfy customer needs
• Not afraid to suggest things that will enhance their experience
• Is passionate about everything they do and whose attitude is infectious
• Is willing and able to work both Saturday and Sunday

Day to day functions include:

• Working with customers to satisfy their bicycling needs
• Operating the company POS, credit card machine and cash register
• Cleaning and restocking the retail space
• Lifting and moving bicycles
• Communicating over the telephone and via email/online
• Preparing quotes and following up with customers on sales and service inquirie

Job Types: Full-time, Part-time, Permanent

Pay: From $20.00 per hour

Expected hours: 40 per week

Benefits:

• Dental care
• Extended health care
• Life insurance
• RRSP match
• Store discount
• Vision care

Schedule:

• 8 hour shift
• Weekends as needed

Application question(s):

• Tell us what interests you about this job and describe your relationship with bicycles.

Work Location: In person

Please visit this Indeed link to apply and those selected for an interview will be contacted by our team.

If you want to stand out stop by one of our locations with your resume and a smile!

The fulfillment team performs all tasks required for the inventory management, online order fulfillment, and distribution of a multi-location bicycle retail store. They are also required to assist in a variety of customer service roles within the organization when called upon. The majority of this role requires receiving product into, and organized inventory transfers with our POS as well as processing and shipping online sales orders and returns. This role requires a high level of attention to detail, a valid driver’s license, as well as the ability to lift, sometimes heavy, awkward items.

The ideal candidate is positive, self-motivated, comfortable driving a cargo van, and able to take direction and complete tasks in a timely fashion. You must also be willing to work weekends.

Day to Day Functions:

• Data entry and processing of incoming weekly orders
• Fulfilling online customer orders
• Processing warranty claims
• Physical Inventory transfers between stores
• Driving a company vehicle between locations daily

Requirements:

• Ability to Lift 40-60 lbs. with assistance or alone when safe
• Familiarity with MS Office environment - primarily Excel
• Valid Canadian drivers license
• Passion for bicycles and a familiarity with their operation
• The ability to multitask and stay organized in a fast paced environment

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 40 per week

Benefits:

• Dental care
• Extended health care
• RRSP match
• Store discount

Schedule:

• 8 hour shift

Application question(s):

• Describe your relationship to bikes and what interests in you working at a bike shop.

Licence/Certification:

• BC Drivers Licence (required)

Work Location: In person

Please visit this Indeed link to apply and those selected for an interview will be contacted by our team.

If you want to stand out stop by one of our locations with your resume and a smile!

We're looking for a great manager who is passionate about what they do!

About West Point Cycles

Our customer service focused bicycle shop has been serving the community for over 90 years and we're still growing!

With a curated assortment of bikes and gear, a dedication to outstanding hospitality and a best in class cadre of positive and professional sales staff and technicians, we strive to get more people on bikes, more often.

Are you a positive and outgoing team leader? We want to talk to you.

Job Summary

As store manager, you are responsible for the customer experience, financial performance, staff organization and support as well as the physical appearance and operations of your store. You lead from the front, engaging customers and staff members alike and setting the tone of your store. Your leadership focuses the team on the goal of a strong financial result each year with high ratings from your customers.

Work Performed

Drive Financial Performance

• Be a top sales performer and lead by example to achieve store revenue goals.
• Work the sales floor daily, engaging with customers and team members to maximize sales.
• Ensure world-class customer service that supports the financial success of the store.
• Participate in budgeting, financial reviews, and other meetings to maintain business health

Develop & Lead A High-Performance Team

• Organize and implement staff training on sales, merchandising, POS systems, and product knowledge.
• Validate training through role-playing, secret shopper reviews, and direct observation.
• Hold bi-weekly leadership meetings to track team performance and plan for success.

Merchandising & Store Operations

• Contribute to store marketing and merchandising to create an inviting shopping experience.
• Maintain product displays, organize inventory, and ensure a professional store layout.
• Oversee store supplies and manage financial reporting tasks like QuickBooks exports.

Human Resources & Staffing

• Participate in hiring, onboarding, scheduling, and performance management.
• Support a positive team culture by providing feedback and handling HR responsibilities.

Minimum Qualifications:

• Secondary (high) school graduation certificate or equivalent
• Minimum 2 years retail management experience in a sales-driven environment
• Proven ability to drive sales, meet targets, and analyze financial performance.
• Experience with budgeting, forecasting, and KPI tracking.
• Experience coaching, training, and developing teams to achieve high performance.
• Ability to provide feedback and lead staff meetings.
• Experience in merchandising, inventory management, and store presentation.
• Familiar with POS systems, analytics tools, and QuickBooks.
• Strong verbal and written English skills.
• Ability to multitask, manage priorities, and handle HR duties like hiring and scheduling.

If this opportunity excites you, we’d love to hear from you! Please submit your resume and a cover letter answering the following questions:

• What interests you in this job?
• What is your relationship with bicycles?

We know that no candidate checks every box, and we encourage you to apply even if you don’t meet every qualification. If you’re passionate about hospitality, love working with people, and are eager to learn, we want to hear from you!

Only those considered for the position will be contacted.

Job Types: Full-time, Permanent

Pay: $64,000.00 per year

Benefits:

• Dental care
• Extended health care
• Life insurance
• RRSP match
• Store discount
• Vision care

Schedule:

• 8 hour shift
• Every Weekend

Application question(s):

• Tell us what interests you in this job and describe your relationship to bikes.
• Tell us what attracts you to this job and describe your relationship with bicycles.

Education:

• Secondary School (preferred)

Experience:

• Retail management: 2 years (required)

Please visit this Indeed link to apply and those selected for an interview will be contacted by our team.

If you want to stand out stop by one of our locations with your resume and a smile!